The home of Bermuda Home Dialysis Services Ltd.
The home of Bermuda Home Dialysis Services Ltd.
Patients
IMPORTANT PATIENT INFORMATION
Please read carefully. We look forward to providing exceptional medical care.
Appointments, Cancelation and Rescheduling Guidelines
It is important that all your requested bloodwork and other ordered diagnostic tests are completed, and results are received before any follow-up visit. Missed appointments and late (less than 24 business hours) cancelations will result in finance charges. Please see a schedule of fees posted ​
​Patient Portal
All patient communications will be posted on your patient portal. This includes notes, results, statements and upcoming appointments. You may schedule, cancel or reschedule your appointments directly from the portal. Patient portal can be accessed
Insurance Coverage and Co Payments
The patient’s portion of payment for services is due in full at the time of service. For insurance coverage and co payment amounts see our fee schedule posted on our website. The insurance portion of payment request is sent to your heath insurance provider after your visit. Questions regarding your insurance coverage should be directed to your insurance provider. Declined payments from insurance payors are patient responsibility. Billing statements will be issued electronically (the cost of paper statements is $1). Patient balances over 30 days will incur $5.00 late fee. Delinquent accounts passed are transferred to the Collection/ Credit Agency.
Automatic Credit or Debit Card Payment Plan
Automatic Credit or Debit Card Payment Plan is available to patients with balances over $100. Please check with our Front Desk staff or call our accounts department at 295 8999 ext. 235 to find out more.
Medications and medications administration fees
We provide a list of injectable medications and vaccinations for our patients. Coverage for these medications varies depending on your insurance provider. In addition, medication administration fees apply. Please contact your respective insurance payor to determine the level of coverage for your injectables.
“COLABORATIVE” Laboratory services
COLABORATIVE lab. services are conveniently located on premises and fully covered by major medical insurance providers. To inquire about HIP and Future Care coverage please contact these insurance providers directly.
​
Courtesy Services
Please note that we provide several free of charge services to our patients. See some of them listed below.
-
Courtesy call and appointment card reminders
-
Collection of diagnostic results data prior to your appointment
-
Setting up patient billing account
-
Claims processing
-
Chronic Kidney disease education
-
Free CKD screening
​​​
For more information about our services, click For service updates follow us on our social medias.
Kidney Care Bermuda
63 Victoria Street
Hamilton HM 12
Tel: 441 295 8999
Bermuda Home Dialysis Fax: 441 295 8250
Kidney Care Bermuda Fax: 441 236 7734